RISOLVE

To keep any building looking its best and operating at peak efficiency, ongoing maintenance is vital. Every building is different, designed for different uses and managed in different ways. It is therefore essential to have a maintenance provider who can focus on those maintenance activities that provide maximum value and have the necessary resources to react quickly to your specific needs.



Challenges in Property Management

    Property management is a complex job with lots of details and a diverse clientele. In order to keep your business running in the most productive and efficient way possible, it is important to keep complete data of issues and to do your best to avoid or remedy them. If you take these issues into account, you will increase the likelihood of saving money and time in the long run.Profitably managing an owned property is quite a daunting task. Many owners incur losses, when they are unable to tackle certain situations.

    Maintenance Issues

    Buildings and individual houses need ongoing maintenance in structural aspects, plumbing, and electrical systems. Anything can pop up at any time, and repairs have to be attended to immediately to avoid inconveniences to tenants. The best solutions for managing maintenance issues is to have a preventive maintenance program in place, and have a professional staff/contractors attending to the repairs.

    Handling Tenants and their Complaints

    Complains from tenants can keep pouring in on a daily basis. These complaints range from small issues with other tenants, to major complaints to do with the state of the property. However, most complaints are to do with repairs or correcting something on the property. It could be about the illumination in the common areas and requests for brighter lights, or it could be about the potholes in the driveway. Every complaint needs to be looked into and cannot be ignored, especially ones that show potential problems in structural aspects of the building. Tenants should also feel that their complaints are being heard and appropriate action is being taken.

    Payment Issues

    Not receiving rent on time is a major issue faced by all property owners. Most tenants have a range of excuses at hand for not making payments. Missed payments, late payments, check payments are all cause of concern and can eat away at the profits. Solution to this problem requires a multiple pronged approach.

    Hiring New Contractors Every Time

    When a maintenance issue emerges, it is understandable that you want to get it fixed as economically as possible. Contractors can charge anything they want, so if you shop around with each round of repairs or maintenance tasks, sure you can save a penny or two. However, you are going to pay in delayed time as well as increased risk, as your assurance of the project being completed efficiently and with a long-term solution is vastly reduced. In addition, you’ll potentially have to spend extra time in dealing with tenant complaints while you bid out the work. Instead, look to build a network of highly trusted, responsive contractors whom you can call on time and time again. You’ll be more efficient, faster and achieve higher quality work – keeping your tenants happier in the process.

    Bad Or No Tenant Screening

    This one may seem like a no-brainer, but you can run into major problems down the road if you don’t effectively screen potential tenants. It is well worth the extra time and cost (which is typically minimal) to do thorough background checks on any possible tenant.

    Hiring Unskilled Workers To Save Money

    It may seem like an easy way to save money, but hiring just anyone to perform repairs will probably come back to haunt you. Although the fee an expert charges is almost always higher, they are much more likely to do a thorough and long-lasting repair. For instance, if you hire an unskilled painter, you could be forced to repaint within 2 years. An expert paint job, on the other hand, can last 5-10 years. By hiring a true pro, you avoid having to repeat repairs, thus saving money in the long run.

Failing To Do Routine Inspection Of Your Property

This one may seem like a no-brainer, but you can run into major problems down the road if you don’t effectively screen potential tenants. It is well worth the extra time and cost (which is typically minimal) to do thorough background checks on any possible tenant.As discussed in a recent blog post, preventative maintenance saves you time and money. Doing a routine inspection of your property can help you spot problems before they become worse, and gives your tenants the impression that you are responsible and thorough.

Profitability

Profitability is affected by several factors and the overall management of the property. One of the reasons could be due to many units laying vacant on the property. This issue can be handled with the right marketing technique for attracting tenants to the property. Proper advertising and good reputation about the property can make a major difference in getting the right tenants. Sometimes, even when all the units are occupied, the business might still run into losses and this could be for a number of reasons.This could be due to charging low prices to tenants or improper overall management. For assigning the proper rental price, it is necessary to have the property assessed to know the actual worth of the lodgings, and analyzing what people would be willing to pay. It also helps to do some research on what people are already paying at similar properties in the area. However, in most cases, losses occur due to improper overall management, and the best solution is to hire a professional property management company that is offering comprehensive services for handling all aspects of the property.



RISOLVE:

  • Is facilities management cloud based software combined with android and iOS mobile apps. You can handle multiple projects and buildings under one roof. Each and every facilities company will have their cloud based admin panel in which they will get all the details which are mentioned below.

PROJECTS/BUILDINGS/FLATS:

  • we can add multiple projects, multiple buildings in a project and multiple flatsin a building.

ADMINISTRATORS:

  • Create administrators for various administration jobs.

ROLES MANAGEMENT:

  • assign roles to the administrators so that each one does their specified job.

RESIDENTS:

  • add the complete details of the resident like id’s, family count, joined, agreement date, agreement duration, and end date.

OCCUPANCY:

  • with the occupancy chart of a specified building you will be able to know how many are occupied and how many are vacantin just a click.

COMPLAINTS:

  • user will be able to send complaints of various categories from the mobile app uploading images and video of the complaint.

CONTRACTORS:

  • register various vendors and their full company details.

TECHNICIANS:

  • add technicians to the specified contractors and give them the app. Given complaint by the residents will be transferred to the concern technician’s.and the user will get a notification and also the profile of the specific engineer.

ESTIMATIONS:

  • technicians will visit the resident and sends estimate of the assigned complaint to the concern administrator.

QUOTATIONS:

  • administrator sends quotation based on the estimate given by the technicians to resident.

CONTRACTORS:

  • register various vendors and their full company details.

WORK ORDERS:

  • with the acceptance of the user the administrator sends a work order to the concern technician

SERVICE REPORTS:

  • after the completion of the work the technician will submit a service report with the signatures of the resident.

FEED BACK:

  • a feed back form will be sent to resident app and their concern will be recorded and the rating will help the administrator to encourage or discourage the specific technician.

ASSET MANAGEMENT:

  • keep the list and full details of all equipment in the project, so that you can manage them easily.

SCHEDULE MAINTENANCE:

  • administrators can create schedule maintenance and allot the same to the contractors. The specific engineer will download the app from app store and log in with the given credentials and submits the service reports of the schedule maintenance on each and every time along with the in charge signatures.

PURCHASE:

  • enter the purchased goods and services details of the specific project.

SALES:

  • generate project wise invoices of the goods and services sold.

RECEIPTS:

  • create different head of accounts and make the receipts vouchers.








PAYMENTS:

  • create different head of accounts and make the payment vouchers.

UTILITY CHARGES ACCOUNTS:

  • create a head of utility account and make the receipts vouchers for the same.

REPORTS:

  • there are hundreds of reports available on a click. Generate them and download them instantly.

EXCLUSIVE OFFERS:

  • give exclusive offers to the residents through their mobile app.

COMMUNITY UPDATES:

  • any updates the management wants to give or the people with in the community offering a service can be published through the app.

COMMUNITY HELP:

  • community help gives the full details of the contacts, emergency solutions, fire fighting details etcetera.

ANALYTICAL CHARTS:

  • there are above 20 graphs are available to understand the changes in various segments.

NOTIFICATIONS:

  • on each and every action notifications will be generated to the administrators as well to the users.

ALERTS:

  • many types of alerts are there. For example on 1st of every month a alert mail will be sent to all residents to pay the utility charges.

SHARED& NOT SHARED VAULT:

  • document vaults give you ease of access to safe guard the important documents which r available round the clock in the cloud server.

ACTIVITY LOGS:

  • who ever logs in and what ever they does will be recorded in the activity log which cannot be altered or modified.